Refund policy
Return & Refund Policy
At Superior Organics, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
- You may request a return within 15 days of receiving your order.
- The product must be unused, unopened, and in its original packaging.
- To start a return, please contact our customer support team with your order number.
Refunds
- Once we receive your returned parcel, our team will inspect the product.
- If your return is approved, your refund will be processed.
- Refunds are issued only after the returned parcel has been received and inspected by our team.
- The refund will be sent through the original payment method or another agreed method, depending on your order.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Opened products
- Used products
- Products damaged after delivery
Need Help?
If you have any questions about your return or refund, please contact us:
Email: superiororganic12@gmail.com
Phone: 03226992525