Refund policy

Return & Refund Policy

At Superior Organics, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

  • You may request a return within 15 days of receiving your order.
  • The product must be unused, unopened, and in its original packaging.
  • To start a return, please contact our customer support team with your order number.

Refunds

  • Once we receive your returned parcel, our team will inspect the product.
  • If your return is approved, your refund will be processed.
  • Refunds are issued only after the returned parcel has been received and inspected by our team.
  • The refund will be sent through the original payment method or another agreed method, depending on your order.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Opened products
  • Used products
  • Products damaged after delivery

Need Help?

If you have any questions about your return or refund, please contact us:

Email: superiororganic12@gmail.com

Phone: 03226992525