Shipping policy
Shipping Policy
At Superior Organics, we are committed to delivering your order safely and on time. Please read our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
- Standard delivery across Pakistan usually takes 3–5 business days.
- Delivery times may vary depending on your location and courier service.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number so you can monitor your parcel's delivery status.
Delivery Attempts
If the courier is unable to deliver your parcel on the first attempt, they may contact you or make another delivery attempt. Please ensure your contact number and shipping address are correct.
Incorrect Address
Customers are responsible for providing the correct shipping information. Superior Organics is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delays
While we aim to deliver every order on time, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances.
Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your parcel so we can assist you promptly.
Contact Us
If you have any questions about shipping, please contact us.
Email: support@superiororganic12@gmail.com
Phone: 03226992525
Business Hours: Monday – Saturday | 9:00 AM – 7:00 PM